Why you are not getting feedback after showings

Buyer's agents are not required to give feedback and get nothing from it, so most simply do not respond unless asking is made effortless. Silence after a showing is usually a non-answer rather than a bad one. What you should ask your agent for is a system that collects feedback, not more phone calls.

The Showfeed team · Last updated

Nobody owes you feedback, and that is the whole problem

When an agent brings a buyer to your house, they represent that buyer. Telling the seller's side what their client thought is optional, unpaid, and occasionally risky: anything they write can end up quoted back at them in a negotiation over that same house.

So the default is silence. It is not a comment on your home, your agent, or your price. It is the predictable result of asking busy people to do unpaid work with a downside attached.

This is worth knowing before you interpret a quiet week as a verdict. Most of the time it is not a verdict at all.

What silence usually means, in order of likelihood

Ranked from most to least common. Notice that the first three have nothing to do with your house.

  • The request never really reached them

    A feedback email sitting in an agent's inbox alongside dozens of listing alerts is functionally invisible. If the request was an email, assume it was not read.

  • The form was too much work

    Many feedback systems ask the agent to log in and complete a page of questions. Most agents open that once, see the effort involved, and close it.

  • They did not want to put an opinion in writing

    Especially about price. An agent who thinks your home is overpriced and expects their name attached will often say nothing rather than say that.

  • The buyer was mildly interested and moved on

    This is genuinely common and genuinely uninformative. Not every showing produces a reaction worth reporting.

  • Something specific put the buyer off

    It does happen, and it is the case sellers assume first. It is not the most likely explanation for one quiet showing, but it becomes likely when ten showings in a row are quiet.

What ten silent showings does tell you

One showing with no feedback tells you nothing. A run of showings with no feedback and no second visits tells you something specific: buyers are seeing your home and not choosing to go further.

In almost every case that is a pricing signal rather than a condition signal. Condition issues usually generate comments, low offers, or requests for information. Broad, quiet disinterest across many showings is the market saying the home is priced above what buyers see in it.

That is uncomfortable, and it is also useful, because price is the one thing that can be changed this week.

What to ask your agent for

The productive version of this conversation is not asking your agent to call more agents. It is asking for a running record you can both look at.

Ask for the count of showings so far, how many produced any response, what those responses said about price, and whether anyone has come back for a second look. Ask to receive it on a schedule, weekly is plenty, rather than having to call for it.

An agent who has a system for this can hand it to you in about a minute. An agent who does not may need a week to reconstruct it, which is itself worth knowing.

What a good showing report looks like

It shows every showing on your listing, how many of those agents responded, and the pattern across them: how interested buyers were, how the price landed with people who see comparable homes every day, and the specific things that came up more than once.

It updates as showings happen, so you are reading current information rather than a summary someone typed from memory.

It does not name individual agents. That is deliberate, and it is why the price feedback in it can be trusted.

Questions

Is no feedback after a showing a bad sign?

One quiet showing is not a signal at all. Most agents do not respond to feedback requests regardless of what their buyer thought. A long run of quiet showings with no repeat visits is a signal, and it usually points at price.

Can I ask my agent to call the buyer's agent directly?

You can, and a good agent already does for the showings that matter. Expect mixed results: many agents will be polite and vague on the phone for the same reason they do not write feedback down.

How many showings should I expect before an offer?

It varies far too much by market, price band and season for a single number to be useful. The more meaningful measure is the trend on your own listing: showings that are not converting into second visits or offers over several weeks is the pattern worth acting on.

Should I lower my price because of showing feedback?

Not because of one comment. If most responding agents independently read the price as high, and traffic is not converting, that is a consistent signal worth acting on. Your agent should be able to show you the pattern rather than describe it.

Keep reading

This is what your seller would see

A live report that updates after every showing: how many agents responded, how interested buyers were, and where the price is landing. Anonymous, branded to you.

See a sample report